The Enquiry That
Went Quiet While
You Were at Dinner.

Valentina ensures every high-value enquiry receives an immediate, on-brand response — day or night — so the conversation never cools while you are with a client or away from your desk. No enquiry is left unanswered. No evening is interrupted.

Message Valentina on WhatsApp

A private 14-day pilot. Continue only when the results are clear.

The problem

It's 9pm. You're at dinner. A €1.5M buyer is messaging right now.

9:04 pmA qualified buyer sees the villa in Sierra Blanca and writes to you.
9:05 pmYou're sitting down to dinner with your family.
9:12 pmAnother agency replies within minutes and books the viewing.
Next morningYou see the message. The buyer has already moved on.

This happens every week to agencies exactly like yours.

Enquiries from Idealista, Kyero, other portals, your website and WhatsApp often remain unanswered for many hours
Most agencies cannot maintain continuous presence without expanding the team
Even promising conversations frequently pause — and most agencies follow up only once

What it is costing you

What do slow replies cost your agency?

Move the sliders to match your agency. The estimate uses the figure above — 78% of buyers choose the first agency that responds.

Enquiries per month60

From every portal, your website and WhatsApp combined.

Answered late (over 1 hour)40%

Evenings, weekends, viewings, busy mornings — be honest.

Average commission per sale€25,000

Adjust the assumption

Enquiries that become a sale1.5%

Use your own closing rate if you know it.

Commission at risk every year

€0

Valentina replies to every one of them in under a minute.

enquiries a month go to whoever replies first

sales a year that could have been yours

An illustration based on your own numbers, not a promise. Not every lost enquiry would have closed — that is what the 14-day pilot measures.

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Meet the agent

This is Valentina.

She qualifies with discretion, remembers every detail and follows up at exactly the right moment — all through your own WhatsApp and email, in your agency's voice.

AI-powered concierge

"Hi! I saw the villa in Sierra Blanca online — is it still available? We're looking for something private, with a sea view."

Hi there! Thanks so much for reaching out about the villa in Sierra Blanca — it's a beautiful property, and yes, it's still available. May I ask what timeframe you're working with...

Message Valentina on WhatsApp

Ask about a villa and watch her reply. She will tell you she is an AI. No sign-up needed.

How Valentina works

She receives every enquiry the instant it arrives

From Idealista, Kyero, any other portal, your website or WhatsApp — Valentina reads it in real time.

She responds with your agency's discretion and standards

Trained on your tone and listings, she answers with composure and proposes a viewing the moment the client is ready.

You simply conduct the viewing and close

A clear summary of every conversation and confirmed appointment reaches your team. Nothing is left unresolved.

How she compares

Valentina, side by side

	Valentina	Team only	Generic chatbot
Replies in under a minute, day or night	Under a minute	Office hours
Answers in the buyer's own language	11 languages	Depends on staff	Varies
Knows your listings and sends a branded brochure		Manual
Scores every lead 1–10, with the reasoning		Varies
Follows up and re-engages automatically		Often forgotten
Remembers every returning client		Varies	Varies
Never guesses a price or availability	Defers to you		Can guess
Hands over when the buyer is ready			Basic
Live within a day		Weeks to hire	Varies

Reflects typical setups, not any specific provider or team. Your own team stays in control — Valentina works alongside them, never instead of them.

What she does

Everything Required to Turn Enquiries Into Private Viewings and Closed Transactions

A concierge on your own website, too

The same Valentina can greet visitors in a discreet chat on your site — answering questions about your listings and capturing the enquiry while interest is at its highest. Available on request.

Precise qualification with clear reasoning

A thoughtful 1–10 assessment with the logic behind it, so your team understands exactly why.

Addresses hesitation with composure

"Just looking," "speaking with other agencies," "need time to consider" — each receives a considered, professional response.

Remembers everything that matters

Budget, preferred areas and timeline are captured after every exchange, so a returning client is never asked the same thing twice — she picks up right where things left off.

Notifies past enquirers when a suitable property appears

A new listing that matches what someone asked about weeks earlier is quietly brought to their attention.

Proposes viewings and sends discreet reminders

Valentina notes preferred times and your team confirms the exact appointment. A day-before note and a morning-of check-in follow, only once the time is confirmed — no double-bookings, fewer no-shows.

Handles owner and seller enquiries too

When someone reaches out to list or sell, she switches to an equally discreet path — gathering the right details and booking a valuation with your team.

Sends the right brochure

When a buyer asks about a specific property, she sends a branded PDF brochure of that listing — once per conversation, so nobody receives the same document twice.

Questions

No. She is trained on your agency's tone and listings. Replies read as if written by your own team — never pushy, never mechanical.

No. She proposes times and awaits your confirmation before any appointment is locked.

Yes. Valentina introduces herself as an AI concierge at the start of every new conversation, on every channel, as required under EU law. Nothing about how she works is hidden from the people you are speaking with.

She hands over immediately. Your team receives the full conversation, the buyer's budget, areas and timeline, and a 1–10 assessment with the reasoning. She proposes viewing times, and your team confirms the appointment.

She says so and brings in a specialist from your team. She never guesses a price, a size or whether a property is still available.

You do. Every lead, client detail and listing remains the property of your agency, is never shared with or sold to anyone else, and can be deleted on request within 7 days.

No. She never needs access to your core email, CRM or accounts — only what is required to operate, such as a forwarded copy of new leads or a dedicated WhatsApp connection. You can revoke access yourself at any time.

A private 14-day pilot — no long-term commitment

More viewings. Evenings restored. Beginning today.

1
We map how your portal, website and WhatsApp enquiries currently arrive
2
Valentina is configured exclusively for your agency's voice and standards
3
The system goes live
4
After 14 days we review the results together

You continue only when the numbers make sense for you.